At Diamond Progress, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.

Information We Collect

We collect personal information that you provide to us voluntarily when interacting with our website or using our services. This includes:

Personal Identification Information: Name, email address, phone number, and other contact details you provide when filling out forms or subscribing to our services.

Business Information: Details about your business operations and preferences to provide tailored services.

Customer Interactions: Data related to your appointments, follow-ups, and interactions through our automation systems.

Usage Data: Information automatically collected about how you access and use our website, such as IP address, browser type, and device information.

How We Use Your Information

We use the information we collect to:

Provide and improve our services, including personalized automation solutions for appointment bookings, follow-ups, and payment management.

Communicate with you regarding our services, updates, and promotional offers.

Respond to your inquiries and customer service requests.

Ensure the security of your personal information and our systems.

Improve the functionality and performance of our website.

We may also use aggregated, anonymized data for analytical purposes to help us understand how our services are used and how we can improve them.

Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure. Our systems are designed to safeguard your data through encryption, secure servers, and regular security updates. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and delivering our services, provided they agree to keep your information confidential.

We may also disclose your information if required by law or in response to legal processes, to protect our rights, or to ensure the safety of others.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

Your Rights

You have the right to:

Access and receive a copy of the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your personal data, subject to certain exceptions required by law.

Opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. Please review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]

Phone: 0489 078 888